MA Virtual Assistant
Your Success is my Priority

About MA Virtual Asisstant
I am Mylen Acedo a dedicated Virtual Assistant designed to simplify your life and elevate your productivity. With my versatile skills, I'm here to assist you in a wide range of tasks and activities, making your day-to-day endeavors smoother and more efficient.
I am certified virtual assistant with more than 10 years of experience working as Administrative Assistant, Executive Assistant, and Customer Service Representative, I can assure you that I'll be able to deliver high-quality services that will help your company grow.
Work Experiences
2020 - Present
Admin Manager
Duties and Responsibilities:
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Responsible for overseeing the entire client certification process.
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Ensure that activities as performed as per the approved policies and regulations.
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Maintaining database of all certified clients, including names, addresses, certification held, expiration dates and contact information.
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Monitoring the progress of all clients through the certification process to ensure adherence to regulations.
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Maintaining Clients relationships
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Manage the development and implementation of new certification process.
2017 - 2020
Administrative Assistant / Document Controller
Duties and Responsibilities:
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Quality Management System Document Controller.
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Assisting in the preparation of Management Systems and reports.
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Responsible for preparation, updating, filling and distribution of company documents.
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Maintain company legal files, assisting in preparing reports and compiling data in the legal office.
2015 - 2017
Administrative Assistant / Receptionist
Duties and Responsibilities:
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Provide overall task for receptionist department.
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Organizing patient appointment.
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Responding to telephonic and personal inquiries.
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Keeping doctors schedule and filings.
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Maintain medicine inventory and supplies.
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Handling daily cash sales and preparing reports.
2010 - 2015
Duties and Responsibilities:
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Maintain and execute company documentation.
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Maintain client database
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Responsible for the preparation and process of purchase orders, negotiating price and delivery in terms with supplier prior to offer submission and ensuring the correctness of all details.
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Follow up with the supplier to ensure adherence to quality, quantity and delivery schedules.
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Maintain database on suppliers, items supplied, prices delivery track records and price increase track records.
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Coordinates meetings, Hotel bookings and flight schedules.
Education
2006
Studied Bachelor of Science in Computer Science in Saint Paul College Foundation,​
Mandaue Cebu City, Philippines
Certification
2023
Virtual Assistant Training Course
ISO 27001 Lead Auditor Training Course
2022
ISO 9001 Lead Auditor Training Course
ISO 14001 Lead Auditor Training Course
ISO 45001 Lead Auditor Training Course
2021
PMP Training Crouse




